Reference

How We Protect Your Privacy at ovabet bola

Your account information stays encrypted and secure the moment you fund it through DANA, OVO, GoPay or QRIS.

Encrypted account detailsLocal payment securityAccess your data on demand
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ovabet bola How We Protect Your Privacy at ovabet bola
REACH US ANYTIME

How to Contact Us About Your Privacy

Live Chat Ask about your data or request account changes on our site chat, open daily 08:00–23:00 Indonesia time. Our team responds within minutes.
Email Support Send privacy questions to [email protected]. We reply within 24 hours with details on your stored information and how to modify it.
Account Settings View and update your email, phone and deposit preferences directly in your account lobby under Settings > Privacy. Changes take effect immediately.
SECURITY & ACCESS

How We Keep Your Data Safe

Encryption Standard

All account data and payment transactions—whether you deposit via DANA, OVO, GoPay or QRIS—are encrypted with 256-bit SSL. Your password is hashed and never stored in plain text.

Withdrawal Verification

Before any payout to your DANA, OVO, GoPay or QRIS wallet, we verify your identity by matching the account holder name and phone number. This step protects you from unauthorised withdrawals.

Cookie & Tracking Consent

We use cookies to remember your login session, language preference, and game history. You can disable non-essential cookies via your browser settings without losing account access.

Device Recognition

If you log in from an unfamiliar device or location, we may ask for a verification code sent to your registered phone or email to confirm it's really you.

Data Deletion Requests

You can request deletion of your account and associated data anytime by contacting support. We'll retain only transaction records required by local law and banking rules.

Third-Party Access

Your data is never shared with external marketers. We only share details with payment processors (DANA, OVO, GoPay, QRIS) and regulatory bodies where local law requires it.

Common Questions About Your Data

Yes. Open your account, go to Settings > Privacy > Download My Data, and we'll email you a complete report within 48 hours. You'll see your profile, deposit history, login logs and game records. You can also contact live chat to request it immediately.

We retain your full transaction and account records for 24 months after closure to resolve disputes and comply with banking laws. After that period, we delete or anonymise your data. You can request early deletion by contacting support, though banking records may remain per local law.

Your payment details are encrypted end-to-end. We never store your full card or wallet credentials on our servers. Payments are processed directly by DANA, OVO, GoPay and QRIS through secure channels, and we only see confirmation that your deposit cleared.

When you request account deletion, we immediately deactivate your login, cancel any pending payouts, and begin deleting personal data within 7 days. Withdrawal and deposit records stay for 24 months per banking compliance, then are removed entirely.

No. We never sell, rent or share your personal information with third-party marketers. Your data is used only to operate your account, process payments, comply with local law, and improve our platform security. Depends on local law whether we may share anonymised gameplay trends with game studios.

Yes. Log into your account, open Settings > Profile, and update your email or phone number. To change your linked payment method, go to Wallet and add or remove DANA, OVO, GoPay or QRIS accounts. Changes take effect immediately.

Contact our live chat or email [email protected] immediately. We'll ask you to verify your identity, review your recent logins and transactions, reset your password, and flag any suspicious activity. We do not hold you liable for fraudulent withdrawals if you report them within 30 days.

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